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Collaborative Notes Slide Deck

Link to CEU form. Complete as necessary and follow your district’s requirements.

Food Options:
  1. Concessions can be found on the Vendor Hall.
  2. Rye Kitchen (in the Marriott) is offering a Soup, Salad & Baked Potato Bar for $14
  3. Restaurants within walking distance.

Parking options can be found here.

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Thursday, March 9 • 4:15pm - 5:00pm
Get Ahead of Device Failure

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80% of a district's student devices will need repaired or replaced over device lifespan, with more than half requiring multiple repairs. This session helps IT teams get ahead of device failure with strategies that take into account failure rates and how to best extend the life of devices based on staff and funding resources.

Our team will share insights and knowledge gleaned from working with some of the biggest districts (Atlanta Public Schools, Henry County Schools) as well as smaller, lean districts. Topics covered include:

* Best practices for including device failure and repair/maintenance rates into a district budget
* Estimated ROI gained by component-level repairs
* Using break/fix analytics to track recurring issues and train teachers/students/parents with tips to lessen recurring damage
* How purchasing cooperatives can save you time (no bids) and money

1. Live surveys will question participants on what they think they know about device repair, with survey responses used to guide discussion.

2. Live demo of Lexicon's proprietary "RepairEngine" so IT leaders can review and ask questions about the types of analytic insights available.

3. Q&A

avatar for Lexicon Tech Solutions

Lexicon Tech Solutions

Students break devices. We fix them. Lexicon provides technology maintenance solutions to K-12 districts of all sizes, for all makes/models. AlwaysLearning™ provides unlimited ADP, spare pool devices, turn time under 10 days, a 99.97% first-time repair rate, and guaranteed zero... Read More →


Stephen Allison

Regional K12 Director, Lexicon Tech Solutions

Thursday March 9, 2023 4:15pm - 5:00pm EST
RCC 204